HOW TO RETAIN CUSTOMERS/CLIENTS

Customers or clients, they said “They are kings/Queens” to their seller of service provider. What else do we know about customers or clients; they are always right” and so many others. In essence they want you know how important your customers or clients are to your Business. Remember without them your Business is as good as not existing.

In this edition of Business Intelligence, we shall be looking at TIPS ON HOW TO RETAIN CUSTOMER OR CLIENTS.
Customer retention is a metric that businesses use to measure customer loyalty over time and gauge overall success.
To boost customer retention, companies and Business will implement various tactics to reduce the number of customers lost in a period and better their experiences to ensure that they remain loyal to the business.